If you get a security prompt it's 'admin' (all lower case) for the login name and 'Sharp' (capital 'S', all other letters lower case) for the password. Launch your normal web browser and plug in the IP of the copier in the address line. If this doesn't work, you may need to check and verify the actual scan setup entries on the copier's webpage. Once that's completed, click on 'Apply' and you should be able to scan to that PC. This will send a command to the copier to confirm communications pathways and test them.
The configuration tool in the Sharpdesk and Network Scanner Tool installation package will embed the appropriate serial number in the package prior to pushing it to the Client PCs. 9 Assign Serial Numbers to the Client PCs Each instance of Sharpdesk and Network Scanner Tool on a Client PC contains a valid serial number. 1 Answer Serial number for AR-M207 Sharp Printer Scanner Fax The sharpdesk ser # is.
1 Answer How to get the serial number for sharpdesk AR-275 The serial number should be on. 2 Answers Sharpdesk issues I had this same issue. Related Questions: 1 Answer Sharpdesk will not open Uninstall then make sure you run the setup. Once you've highlighted that IP address, click on the 'Auto Detect' button to the right. In the 'Known Scanners' window make sure the IP check-marked matches that of the copier you're scanning from. Once the tool launches, click on the 'Scanners' tab. Next, highlight 'Product Configuration', then choose the sub-menu item 'Network Scanner Tool'. What you should do is go to each PC with SharpDesk installed and launch the program, then go to the pulldown menu and click on 'Tools'. SharpDesk is designed to work with a myriad of systems as a scan interface, but older versions (pre 3.2) can be buggy, especially with Adobe Acrobat/Reader below version 7. Chances are it's the configuration of SharpDesk that's in question here.